Only a select few earn the distinction of being a “Five Star” Dealer.
Planet Chrysler Jeep Dodge had to meet specific requirements set by Chrysler
in the areas of customer satisfaction, employee training and customer follow-up.
For example, a Five Star dealership must follow up with every sales and service
customer to make sure they are completely satisfied.
Please browse our Two
Fears tab, our Ladies
Room tab, and our Insiders
Secrets tab to find our a great deal more about what makes Planet distinctly
different, that which make us the unDealership.
Our
Five Star Processes
At the core of our Five Star dealership are consistent, proven processes focused
on satisfying every customer every time. Planet Sales, Service, and Parts processes
help provide you with an efficient and satisfying experience whether you are
purchasing a vehicle or having it serviced. Mandatory customer follow-up processes
put you in control of what we do — as we learn from you, we improve our
practices to meet your needs.
Our Five Star People
The Planet difference is visible in the employees that work at the dealership—from
their vehicle expertise to the invaluable assistance they provide. Our employees,
from the Sales Department to Service and Parts, and the Collision Center, are
held to strict training requirements and must update their skills every year.
Planet’s sales guides are product experts trained to make sure you find
the vehicle that best suits your needs. Service, Parts and Collision Center
professionals are trained by Chrysler to properly diagnose your vehicle, repair
it right the first time, and get you back on the road quickly. Planet employees
work together as a team to ensure that, once you purchase a vehicle from them,
you have a seamless ownership experience.